Your privacy matters to hb188. This Privacy Policy explains what personal data we collect when you use the hb188 platform, how that data is used, who it may be shared with, how long it is retained, and what rights you hold as a data subject. By registering an account or using any hb188 service, you acknowledge that you have read and understood this policy.
Effective Date: 1 January 2026 | Last Reviewed: 1 January 2026Privacy at a Glance
Six core commitments that define how hb188 handles your personal information. Full details in the policy sections below.
hb188 collects only the personal data that is necessary to operate your account, process transactions, verify your identity, and comply with legal obligations. We do not collect data for its own sake.
hb188 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data belongs to you, not to advertisers.
All personal data held by hb188 is stored on encrypted servers. Access is restricted to authorised personnel on a need-to-know basis. We apply industry-standard security controls to protect data at rest and in transit.
hb188 retains personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable legal, regulatory, or audit requirements. Data is deleted or anonymised when the retention period expires.
You have the right to access, correct, and request deletion of your personal data held by hb188, subject to legal constraints. You may also withdraw marketing consent at any time without affecting your account standing.
hb188 uses cookies and similar tracking technologies solely to improve platform functionality, remember your preferences, and analyse usage patterns. No third-party advertising cookies are placed without your consent.
Questions? Visit our FAQ or contact support.
hb188 ("we", "us", "our") operates the online betting and gaming platform accessible at hb188.onl. As an operator serving players primarily resident in Indonesia, hb188 recognises the importance of protecting the personal information of its Members and takes its data privacy obligations seriously.
This Privacy Policy applies to all personal data collected by hb188 through the hb188.onl website, mobile browser interface, customer support channels, and any associated services. It describes our practices with respect to the collection, use, disclosure, storage, and protection of your personal information.
This Privacy Policy should be read alongside the hb188 Terms & Conditions, which govern your use of the platform more broadly. Terms defined in the Terms & Conditions carry the same meaning in this Privacy Policy unless a different definition is expressly stated here.
📌 Your consent: By creating an hb188 account, completing a deposit, or otherwise using any hb188 service, you confirm that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this policy, you should not use the hb188 platform.
The following definitions apply throughout this Privacy Policy:
hb188 collects the following categories of personal data from its Members and platform visitors:
When you create an hb188 account, we collect your full legal name, date of birth, email address, country of residence (Indonesia), and a username and password of your choosing. This data is mandatory — the account cannot be created without it.
To process withdrawal requests, hb188 requires KYC verification. This involves collecting copies of your Indonesian National Identity Card (KTP) or valid passport, proof of current address (where applicable), and evidence of your payment method (e-wallet or bank account details showing your name).
hb188 records all deposits and withdrawals made via your account, including the payment method used (BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, LinkAja), transaction amounts in Indonesian Rupiah (IDR), timestamps, and reference numbers. This data is retained for audit and anti-money-laundering purposes.
The hb188 platform records all wagers placed, game sessions accessed, outcomes, bonus redemptions, and responsible gaming tool activations (such as deposit limits or self-exclusion requests). This data is used for account management, dispute resolution, and fraud prevention.
hb188 automatically collects certain technical data when you access the platform, including IP address, browser type and version, device type (mobile/desktop), operating system, session duration, pages visited, and referring URL. This data is used for platform security, fraud detection, and performance analytics.
When you contact hb188 customer support via live chat or email, we record the content of those communications, including any personal information you voluntarily provide, for quality assurance, dispute resolution, and training purposes.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration Data | Full name, email, date of birth, username | Yes |
| KYC / Identity Data | KTP, passport, proof of address, payment method proof | For withdrawals |
| Financial Data | Transaction amounts, payment method, timestamps | Yes |
| Betting & Gaming Data | Wagers placed, game sessions, outcomes, bonus usage | Automatic |
| Technical & Device Data | IP address, browser, device type, session data | Automatic |
| Communications Data | Support chat logs, email correspondence | When contacting support |
hb188 collects personal data through the following means:
hb188 processes your personal data on one or more of the following lawful bases, depending on the nature of the processing activity:
hb188 uses the personal data it collects for the following specific purposes:
7.1 No Sale of Data. hb188 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Period.
7.2 Service Providers. hb188 shares personal data with third-party service providers who perform functions on our behalf, subject to contractual data processing agreements. These providers are permitted to use your data only for the specific purposes outlined in their agreement with hb188 and are prohibited from using it for their own commercial purposes. Categories of service providers include:
7.3 Legal Disclosure. hb188 may disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required to do so by law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.
7.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all of hb188's assets, personal data held by hb188 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via the email address registered on your account.
⚠️ Warning: hb188 will never ask you to share your password or full bank account credentials via email, chat, or phone. If you receive any communication purportedly from hb188 requesting this information, treat it as a phishing attempt and contact our support team immediately.
As an internationally operated platform, hb188 may process and store personal data on servers located outside Indonesia, including in the jurisdiction where hb188 holds its operating licence. Where personal data is transferred outside Indonesia, hb188 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to that required under applicable Indonesian data protection law.
Safeguards applied to international transfers may include contractual clauses binding the recipient to data protection standards consistent with those applicable in Indonesia, or the use of service providers operating in jurisdictions with recognised adequacy of data protection frameworks.
hb188 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC / identity documents | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after transaction date | Legal / audit obligation |
| Betting & gaming activity logs | 3 years after account closure | Dispute resolution / compliance |
| Customer support communications | 2 years after last interaction | Legitimate interest / dispute resolution |
| Technical / device data | 12 months on a rolling basis | Platform security / fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal requirement to evidence consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.
hb188 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While hb188 takes all reasonable measures to protect your data, no digital platform can guarantee absolute security. You also play a role in protecting your account by using a strong, unique password, enabling two-factor authentication, and not sharing your login credentials with any third party.
📌 Suspected breach: If you believe your hb188 account has been accessed without your authorisation, contact our support team immediately via live chat at hb188.onl. We will investigate and take immediate action to secure your account.
11.1 What Are Cookies. Cookies are small text files stored on your device by a website. hb188 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, maintain your logged-in session, and understand how the platform is used.
11.2 Categories of Cookies Used by hb188.
11.3 Managing Cookies. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core hb188 platform, but some personalisation features may be affected. Note that disabling essential cookies will prevent platform login.
As a data subject, you hold the following rights with respect to the personal data hb188 holds about you. To exercise any of these rights, contact the hb188 Data Privacy team at the address in Clause 17. hb188 will respond to all verified requests within 30 days.
You have the right to request a copy of all personal data that hb188 holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
If any personal data hb188 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For registered account details, you may update certain information directly from your account dashboard after login.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where there is no overriding legal basis for continued retention. Note that hb188 is required by law to retain certain financial and KYC records for up to five years after account closure, regardless of an erasure request.
You may request that hb188 restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of the data or object to processing based on legitimate interest — while the matter is reviewed.
Where processing is based on your consent or on contractual necessity, you have the right to receive a structured, machine-readable copy of your personal data to transfer to another service provider.
You have the right to object to processing based on hb188's legitimate interests, and to withdraw consent for marketing communications at any time. Withdrawal of marketing consent does not affect the lawfulness of prior processing or your account's active status.
The hb188 platform is strictly for adults aged 21 and above. hb188 does not knowingly collect personal data from individuals under the age of 21. If hb188 becomes aware that personal data has been collected from a minor, the account will be immediately closed, all funds returned where lawfully possible, and the data deleted.
If you are a parent or guardian and believe that a minor in your care has registered an hb188 account, please contact our support team immediately at the contact details set out in Clause 17 so that we can take prompt action.
The hb188 platform may contain links to third-party websites or embed third-party game content from licensed studios (including Evolution Gaming, Pragmatic Play, PG Soft, and others). hb188 is not responsible for the privacy practices of these third parties. When you interact with third-party content embedded in the hb188 platform, that provider's own privacy policy governs the data collected through their interface.
hb188 recommends that you review the privacy policies of any third-party services you access through or in connection with the platform.
With your consent, hb188 may contact you by email with promotional offers, bonus announcements, and news relevant to your account — including seasonal promotions tied to Indonesian holidays (Idul Fitri, Ramadhan, Imlek, Independence Day) and major sporting events (BRI Liga 1, EPL, Timnas Indonesia fixtures).
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional communications (deposit confirmations, withdrawal notifications, security alerts) which are sent regardless of marketing preference as they are essential to account operation.
hb188 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce new categories of data collection or change the purposes for which existing data is used — we will notify active Members by email at the address registered on their account, and will post a prominent notice on hb188.onl.
The updated Privacy Policy will take effect on the date indicated at the top of the document under "Effective Date". Your continued use of the hb188 platform after that date constitutes acceptance of the revised policy. The current version of this Privacy Policy will always be accessible at hb188.onl/privacy-policy.
For any questions, requests, or complaints relating to this Privacy Policy or the way hb188 handles your personal data, please contact our Data Privacy team through the following channels:
If you are not satisfied with hb188's response to a privacy complaint, you have the right to escalate the matter to the data protection authority in the jurisdiction where hb188 holds its operating licence, or to the applicable consumer protection body in Indonesia.
📌 Related documents: This Privacy Policy is part of a suite of legal documents governing your use of hb188. We encourage you to also review the Terms & Conditions and the Responsible Gaming policy for a complete picture of your rights and obligations as a Member.
hb188 is committed to protecting your privacy and ensuring a secure, transparent betting experience. If you have questions about how your data is used, our FAQ has answers — or reach our 24/7 support team directly via live chat.
This site is intended for users aged 21 and above only. Please gamble responsibly.